Delivery

We offer free worldwide delivery on every order. EU and International orders are shipped with a combination of alternate transportation companies depending on Country and region. All orders require a signature upon receipt.

Delivery information

Please see the chart below to estimate delivery times on different regions

• European Union – within 10 business Days – Free of charges.
• Rest of Europe – within 10 business Days – Free of charges.
• USA, Canada – 20 to 30 business Days – Free of charges.
• Australia 20 – 30 business Days – Free of charges.
• New Zealand – 20 to 30 business Days – Free of charges.
• Middle East – 20 to 30 business Days – Free of charges.
• Rest of the world – 20 to 30 business Days – Free of charges.

Business days do not include weekends or Holidays.

International Customers
Customs fees and duties are not included in the prices of our products. Customs may be assessed when you receive your package and it is the customer’s responsibility to pay for these charges upon receipt.

Additional information
All of our products are made by hand and produced individually. It will require 3 to 4 weeks for your order to be ready for delivery.

Shipping Options

Free shipping on European and International orders. Door-to-Door delivery service provided. Using specialist carriers all of our products are carefully packed and handled professionally at all stages of shipment.

Available shipping options vary depending on the delivery address for your order.

ROAD TRANSPORT

Taking care of every detail on orders throughout Europe.

SEA TRANSPORT

Quality service for International orders to most countries in every continent.

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Returns & Refunds

Lighting
Our conceptual lighting products are not held in stock, they are specially produced for the customer. Our conceptual lighting products may not be canceled before or after delivery. All of our products are non-returnable and non-refundable.

Art
Artwork pieces are original signed prints of collage, mixed media and assemblage art of the artist. Each piece is sold under a number of original copies or under limited editions and may not be canceled before or after delivery. All of our products are non-returnable and non-refundable.

Damage in Transport
In the unlikely event that your package is damaged during transport, we will replace your purchased product with a new one at no additional charge including delivery costs. Please contact us upon receiving your order within 24 hours at – info@beyond-light.com with your order number.

Please return the package in its original packaging with all documentation and complimentary items at:

Beyond Light S.L
Passeig de Pujades 21, 3o 1a
Barcelona 08018, Spain

Upon receipt of the returned product, you will be notified by email for the delivery of the replacement product. The delivery and handling fees for returning any damaged packages in their original packaging are at the customer’s own expense. Please note that local charges, customs duty, may occur, depending on your region and local customs duties. These charges are at the customer’s own expense.