Delivery

We offer express plus, express, worldwide saver and standard delivery options. EU and International orders are shipped with UPS. All orders require a signature upon receipt. Delivery costs are calculated based on country and region.

  • UPS Delivery
  • Express Plus: 1 – 3, business days  Morning Delivery.
  • Express: 1 – 3, business days  Morning / Noon Delivery.
  • Express Saver: 1 – 5, business days  Delivery by the end of the day.
  • Standard: 5 – 7, business days  Delivery during the day.

Business days do not include weekends or Holidays.

International Customers
Customs fees and duties are not included in the prices of our products. Customs may be assessed when you receive your package and it is the customer’s responsibility to pay for these charges upon receipt.

Additional information
All of our products are made by hand and produced individually. It will require 3 to 4 weeks for your order to be ready for delivery.

Shipping Options

Flexible shipping and tracking solutions on EU and International orders.
Track and manage your shipment’s progress as it’s in transit.

STANDARD DELIVERY

Delivery time is 5 – 7 business days Monday to Friday from the day you receive handler confirmation.

EXPRESS DELIVERY

Delivery time is 1 – 3 business days, express saver delivery time is 1 – 5 business days Monday to Friday from the day you receive handler confirmation.

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Returns & Refunds

Lighting
Our conceptual lighting products are not held in stock, they are specially produced for the customer. Our conceptual lighting products may not be canceled before or after delivery. All of our products are non-returnable and non-refundable.

Art
Artwork pieces are original signed prints of collage, mixed media and assemblage art of the artist. Each piece is sold under a number of original copies or under limited editions and may not be canceled before or after delivery. All of our products are non-returnable and non-refundable.

Damage in Transport
In the unlikely event that your package is damaged during transport, we will replace your purchased product with a new one at no additional charge including delivery costs. Please contact us upon receiving your order within 24 hours at – info@beyond-light.com with your order number.

Please return the package in its original packaging with all documentation and complimentary items at:

Beyond Light S.L
Passeig de Pujades 21, 3o 1a
Barcelona 08018, Spain

Upon receipt of the returned product, you will be notified by email for the delivery of the replacement product. The delivery and handling fees for returning any damaged packages in their original packaging are at the customer’s own expense. Please note that local charges, customs duty, may occur, depending on your region and local customs duties. These charges are at the customer’s own expense.