Terms & Conditions of Sale
These terms and conditions of trading apply to all consumer contracts between Beyond Light S.L (‘us/we/our’) and the customer (‘the customer’ or ‘you’) in relation to all sales of products and services. These terms and conditions of trading apply to all consumers (the ‘customer’ or ‘you’) who wish to purchase a product on the web-shop of the website www.beyond-light.com
These terms and conditions of sales govern the sales and offers issued by the website at the time the order is placed by a customer. These terms and conditions apply whether you consult the website in the European Union or abroad. We may change or revise these terms and conditions at any time, for any reason at our sole discretion and without notice, simply by posting such changes or revisions on this page.
We have a continuous product development policy and reserve the right to amend product specifications without prior notice relating to future sales. The products designed and produced by Beyond Light S.L are handmade using various natural materials. As such the marble elements will show natural color variations and all pieces may not be identical. Brass elements are polished to a high sheen and after a considerable amount of time may need re-polishing. Brass elements are not lacquered. Different types of architectural stones, marbles and glass may not be uniform in shape, size, and color. There will be minor variations between products as they are products made by hand and each product is produced individually. Beyond Light S.L products will not have the appearance found in machine products made with artificial materials. Characteristics and variations as such are not to be regarded as defects for the purpose of evaluating if the products are of satisfactory quality.
Beyond Light S.L products are not held in stock. Production time varies for each collection and types of products. We make every effort to produce all of our products within the production times stated on the website if not sooner.
Beyond Light S.L is not responsible and cannot be held liable for any improper handling methods or for any improper use of its products. This applies to all lighting and conceptual art products, hardware, parts and elements that compose the products, electrical installation and natural materials.
Dimensions and weight on all products designed and produced by Beyond Light S.L will be as accurate as possible but are nevertheless approximate.
Payments are required in full prior to the production of each product. We require payment in full before delivery of products and all products remain the property of Beyond Light S.L until paid for in full.
All the prices published on the website are inclusive of vat at the applicable rate. Beyond Light S.L reserves the right to alter prices at any time. Any price changes will be confirmed to you ‘the customer’ at the time of ordering.
To offer you ‘the customer’ the best possible service we offer standard and express delivery options on European and International orders. EU and International orders are shipped with UPS. Delivery times are to be used as a reference commencing from the date of dispatch. All orders require a signature upon receipt. We are not responsible for any delays caused by destination customs clearance processes or any unforeseen circumstances.
Taxes & Duties
Local charges, customs duty, may occur, depending on the customer’s region and local customs duties. These charges are at the customer’s own expense.
Returns & Refunds
Our conceptual lighting products are not held in stock as they are produced individually especially for ‘the customer’. Our conceptual lighting products may not be canceled, before or after delivery. All of our products are not returnable and non-refundable. Artwork pieces are original signed prints of collage, mixed media and assemblage art of the artist. Each piece is sold under a number of original copies or under limited editions and may not be canceled, before or after delivery. All of our products are non-returnable and non-returnable.
Damage in Transport
In the unlikely event that products are damaged in transit, or during transport, a replacement product will be sent to the customer at no additional charge, including delivery costs. The delivery and handling fees for returning any damaged packages in their original packaging are at the customer’s own expense. Local charges, sales tax, customs duty, may occur, depending on the customer’s region and local customs duties. These charges are at the customer’s own expense.
Intellectual Property Notice
All features and functions, software, algorithms, data, domain names, email addresses, style, design layout, content such as ( photographs, graphics, conceptual art, lighting products, descriptions, and other information) on the website www.beyondlight.com are and shall remain property of Beyond Light S.L together with the copyright therein. We endeavor to display as accurately as possible the colors of our products that appear on the website www.beyond-light.com and include all available product information. However, we cannot guarantee that your monitor will completely accurately reflect the color of the products.
Any purchases of products made on the website after the modifications or amendments of these terms and conditions of sale imply the acceptance of such modifications or amendments by the customer. It is therefore recommended that the customers consult the terms and conditions each time they place an order on the website www.beyond-light.com